APC SurgeArrest Recall (2013)
APC SurgeArrest Recall (2013)
Summary
The APC SurgeArrest Recall affected approximately 15 million APC 7-Series and 8-Series surge protectors manufactured between 1993 and 2002.
Affected products could overheat, smoke, melt, and potentially cause fires. The recall was announced in October 2013 and included products sold under the Personal, Professional, Performance, and Network product families.
Affected units can be identified by the manufacturing year encoded within the serial number.
The APC SurgeArrest Recall was announced in 2013 and affected approximately 15 million APC 7-Series and 8-Series surge protectors manufactured between 1993 and 2002.
The affected products were sold under the APC SurgeArrest Personal, Professional, Performance, and Network product lines.
Hazard
According to APC and the U.S. Consumer Product Safety Commission (CPSC), affected surge protectors could overheat, smoke, melt, and pose a fire hazard.
Incident Statistics
According to the U.S. Consumer Product Safety Commission, APC received approximately 700 reports of overheating and melting surge protectors and 55 reports of property damage related to smoke and fire.
The reported incidents included approximately $916,000 in residential fire damage and approximately $750,000 in damage to a medical facility.
Thirteen injuries were reported, including smoke inhalation and contact burns.
Affected Models
Affected 7-Series models included:
- PRO7
- PRO7C
- PRO7T
- PER7
- PRF7
Affected 8-Series models included:
- PRO8
- PRO8T2
- PER8T
- NET8
Additional affected models were included in the recall.
Identification
Affected units can be identified by the serial number located on the underside of the surge protector.
The two digits immediately following the first letter or letters of the serial number indicate the year of manufacture.
Examples documented by the OldSurge Archive include:
- APC SurgeArrest Professional PRO7 (Z98010201706) (1998, recalled)
- APC SurgeArrest Professional PRO7 (2Z0250P17876) (December 2002, recalled)
Units with the following year codes were included in the recall:
| Year Code | Included in Recall |
|---|---|
| 93 | Yes |
| 94 | Yes |
| 95 | Yes |
| 96 | Yes |
| 97 | Yes |
| 98 | Yes |
| 99 | Yes |
| 00 | Yes |
| 01 | Yes |
| 02 | Yes |
OldSurge Archive Examples
| Model | Serial Number | Year | Country | Recall Status | Article |
|---|---|---|---|---|---|
| PRO7 | Z94030204087 | 1994 | China | Recalled | APC SurgeArrest Professional PRO7 (Z94030204087) |
| PRO7 | Z98010201706 | 1998 | China | Recalled | APC SurgeArrest Professional PRO7 (Z98010201706) |
| PRO7 | 2Z0250P17876 | 2002 | China | Recalled | APC SurgeArrest Professional PRO7 (2Z0250P17876) |
| PRO7 | 4Z0842P07546 | 2008 | Philippines | Not Recalled | APC SurgeArrest Professional PRO7 (4Z0842P07546) |
| PRO7 | 7Z1714L05335 | 2017 | Philippines | Not Recalled | APC SurgeArrest Professional PRO7 (7Z1714L05335) |
The OldSurge Archive currently includes three documented APC PRO7 examples manufactured during the 1993-2002 recall period, as well as later examples produced after the affected manufacturing range.
The documented recall-era examples span 1994 through 2002 and include APC PRO7 units incorporating ©1993, ©1996, and ©2002 suppression-board revisions. Together, these examples provide a unique opportunity to compare multiple generations of recalled APC SurgeArrest Professional hardware against later non-recalled production units.
Timeline
| Date | Event |
|---|---|
| January 1993 - December 2002 | Manufacture and sale of affected APC 7-Series and 8-Series SurgeArrest products. |
| October 2013 | APC and the U.S. Consumer Product Safety Commission announced the recall. |
| October 2013 | recall.apc.com launched to process replacement claims. |
| April 2026 | APC by Schneider Electric indicated recall.apc.com had been retired and directed customers to contact Schneider Electric directly. |
Official Recall Documentation
The APC SurgeArrest recall was published by the U.S. Consumer Product Safety Commission (CPSC) as Recall No. 14-001.
-
Recall overview and summary. -
Affected model numbers and identification information. -
Incident statistics and remedy information.
APC Recall Documentation
The following screenshots were captured from APC by Schneider Electric FAQ FA158846 on September 11, 2026.
-
Overview of the APC Surge Product Recall including serial-number identification guidance and recall eligibility criteria. -
Affected APC 7-Series and 8-Series SurgeArrest model numbers included in the recall. -
Recall resolution information including retirement of recall.apc.com and current Schneider Electric contact information.
Recall Website
At the time of the recall, APC operated a dedicated website at:
By April 2026, APC by Schneider Electric indicated that the dedicated recall website had been retired due to low usage and directed consumers to contact Schneider Electric directly for recall assistance.
Archived Recall Website
During the active recall period, APC operated a dedicated website at:
The website provided recall eligibility information, model identification guidance, serial number decoding instructions, and an online claim submission process for obtaining replacement units.
The following screenshots were captured from archived copies of the website preserved by the Internet Archive Wayback Machine.
-
Main page of the APC recall website captured October 7, 2013, shortly after announcement of the recall. -
Serial-number identification guidance and affected model listing from the APC recall website. -
Claim submission section instructing owners of affected products to stop using recalled surge protectors and submit a replacement claim.
References
- APC by Schneider Electric recall notice
- U.S. Consumer Product Safety Commission recall notice