APC SurgeArrest Recall (2013)

The APC SurgeArrest Recall affected approximately 15 million APC 7-Series and 8-Series surge protectors manufactured between 1993 and 2002.

Affected products could overheat, smoke, melt, and potentially cause fires. The recall was announced in October 2013 and included products sold under the Personal, Professional, Performance, and Network product families.

Affected units can be identified by the manufacturing year encoded within the serial number.

The OldSurge Archive currently contains documented recall-era specimens manufactured in 1994, 1996, 1998, 1999, and 2002, along with later post-recall-generation examples manufactured after the affected production period.

---

PowerPig's Recall Safety Guide illustrating the APC SurgeArrest recall process: Discover, Verify, Replace, and Recycle.

Hazard

According to APC and the U.S. Consumer Product Safety Commission (CPSC), affected surge protectors could overheat, smoke, melt, and pose a fire hazard.

Incident Statistics

According to the U.S. Consumer Product Safety Commission, APC received approximately 700 reports of overheating and melting surge protectors and 55 reports of property damage related to smoke and fire.

The reported incidents included approximately $916,000 in residential fire damage and approximately $750,000 in damage to a medical facility.

Thirteen injuries were reported, including smoke inhalation and contact burns.

Affected Models

Affected 7-Series models included:

• PRO7
• PRO7C
• PRO7T
• PER7
• PRF7

Affected 8-Series models included:

• PRO8
• PRO8T2
• PER8T
• NET8

Additional affected models were included in the recall.

Identification

Affected units can be identified by the serial number located on the underside of the surge protector.

The two digits immediately following the first letter or letters of the serial number indicate the year of manufacture.

Examples documented by the OldSurge Archive include:

• APC SurgeArrest Professional PRO7 (Z94030204087) (1994, recalled)
• APC SurgeArrest Professional PRO7 (Z96030204796) (1996, recalled)
• APC SurgeArrest Professional PRO7 (Z98010201706) (1998, recalled)
• APC SurgeArrest Professional PRO7 (Z99080215662) (1999, recalled)
• APC SurgeArrest Professional PRO7 (2Z0250P17876) (December 2002, recalled)

Units with the following year codes were included in the recall:

Year Code	Included in Recall
93	Yes
94	Yes
95	Yes
96	Yes
97	Yes
98	Yes
99	Yes
00	Yes
01	Yes
02	Yes

OldSurge Archive Examples

Model	Serial Number	Year	Country	Recall Status	Article
PRO7	Z94030204087	1994	China	Recalled	APC SurgeArrest Professional PRO7 (Z94030204087)
PRO7	Z96030204796	1996	China	Recalled	APC SurgeArrest Professional PRO7 (Z96030204796)
PRO7	Z98010201706	1998	China	Recalled	APC SurgeArrest Professional PRO7 (Z98010201706)
PRO7	Z99080215662	1999	China	Recalled	APC SurgeArrest Professional PRO7 (Z99080215662)
PRO7	2Z0250P17876	2002	China	Recalled	APC SurgeArrest Professional PRO7 (2Z0250P17876)
PRO7	4Z0842P07546	2008	Philippines	Not Recalled	APC SurgeArrest Professional PRO7 (4Z0842P07546)
PRO7	7Z1714L05335	2017	Philippines	Not Recalled	APC SurgeArrest Professional PRO7 (7Z1714L05335)

The OldSurge Archive currently includes five documented APC PRO7 examples manufactured during the 1993-2002 recall period, as well as later examples produced after the affected manufacturing range.

The documented recall-era examples span 1994 through 2002 and include APC PRO7 units incorporating ©1993, ©1996, ©1997, and ©2002 suppression-board revisions. Together, these examples provide a unique opportunity to compare multiple generations of recalled APC SurgeArrest Professional hardware against later non-recalled production units.

The 1999 specimen (Z99080215662) occupies a particularly important position within the documented timeline. Internal examination identified a previously undocumented suppression board marked ©1997, bridging the gap between the archive's ©1996 and ©2002 PRO7 generations. The example also incorporates internal molded date-code wheels, a July 1999 UL hologram label, and a June 1999 capacitor date code, all consistent with August 1999 manufacture.

Year	Serial Number	PCB Revision	Recall Status
1994	Z94030204087	©1993	Recalled
1996	Z96030204796	©1993	Recalled
1998	Z98010201706	©1996	Recalled
1999	Z99080215662	©1997	Recalled
2002	2Z0250P17876	©2002	Recalled
2008	4Z0842P07546	©2002	Not Recalled
2017	7Z1714L05335	©2009	Not Recalled

The 1994 and 1996 specimens are particularly significant because both utilize suppression board 640-0321 REV 2 carrying a ©1993 American Power Conversion copyright notice. Internal examination revealed no significant differences in suppression-board layout, component placement, attachment-plug design, or overall construction.

These findings indicate that APC continued manufacturing the original PRO7 design through at least 1996 production before introducing the later ©1996 suppression-board generation documented in the archive's 1998 specimen.

Timeline

Date	Event
January 1993 - December 2002	Manufacture and sale of affected APC 7-Series and 8-Series SurgeArrest products.
October 2013	APC and the U.S. Consumer Product Safety Commission announced the recall.
October 2013	recall.apc.com launched to process replacement claims.
April 2026	APC by Schneider Electric indicated recall.apc.com had been retired and directed customers to contact Schneider Electric directly.
September-October 2026	OldSurge Archive documented five recalled APC PRO7 examples spanning 1994, 1996, 1998, 1999, and 2002 production.

Official Recall Documentation

The APC SurgeArrest recall was published by the U.S. Consumer Product Safety Commission (CPSC) as Recall No. 14-001.

• 
  Recall overview and summary.
• 
  Affected model numbers and identification information.
• 
  Incident statistics and remedy information.

APC Recall Documentation

The following screenshots were captured from APC by Schneider Electric FAQ FA158846 on September 11, 2026.

• 
  Overview of the APC Surge Product Recall including serial-number identification guidance and recall eligibility criteria.
• 
  Affected APC 7-Series and 8-Series SurgeArrest model numbers included in the recall.
• 
  Recall resolution information including retirement of recall.apc.com and current Schneider Electric contact information.

Recall Website

At the time of the recall, APC operated a dedicated website at:

http://recall.apc.com

By April 2026, APC by Schneider Electric indicated that the dedicated recall website had been retired due to low usage and directed consumers to contact Schneider Electric directly for recall assistance.

Archived Recall Website

During the active recall period, APC operated a dedicated website at:

http://recall.apc.com

The website provided recall eligibility information, model identification guidance, serial number decoding instructions, and an online claim submission process for obtaining replacement units.

The following screenshots were captured from archived copies of the website preserved by the Internet Archive Wayback Machine.

• 
  Main page of the APC recall website captured October 7, 2013, shortly after announcement of the recall.
• 
  Serial-number identification guidance and affected model listing from the APC recall website.
• 
  Claim submission section instructing owners of affected products to stop using recalled surge protectors and submit a replacement claim.

References

• APC by Schneider Electric recall notice
• U.S. Consumer Product Safety Commission recall notice